Return Policy
Last Updated: November 2025
All repair services performed by Bad Apple iRepair come with a 30-day limited warranty covering:
- Defects in parts used for the repair
- Workmanship issues directly related to the repair performed
- Failure of replaced components under normal use
The warranty does not cover damage caused by accidents, misuse, water damage, unauthorized modifications, or issues unrelated to the original repair.
Unopened Items
Unopened accessories and products may be returned within 14 days of purchase for a full refund, provided they are in original packaging and resalable condition.
Opened Items
Opened items may be subject to a restocking fee of up to 15% of the purchase price. Items must be returned in like-new condition with all original packaging and accessories.
The following items are not eligible for return or refund:
- Customized parts or services tailored to a specific device
- Items damaged due to customer negligence or misuse after purchase
- Gift cards or promotional items
- Software or digital products once activated
- Items returned without original receipt or proof of purchase
- Receipt Required: Original receipt or proof of purchase must be presented for all returns.
- Inspection: All returned items will be inspected to verify condition and eligibility.
- Contact Us: Please contact our store before returning any item to ensure a smooth process.
Contact Information:
Lockhart, TX: (737) 201-4545
Decatur, IL: (217) 677-3775
Email: support@gbadappleirepair.com
- Approved refunds will be processed to the original payment method
- Please allow 5-7 business days for refunds to appear on your statement
- Cash purchases will be refunded in cash
- Credit/debit card refunds may take longer depending on your financial institution
Eligible items may be exchanged for items of equal or greater value within 14 days of purchase.
- Exchanges for items of greater value require payment of the price difference
- Items must be in original condition with all packaging and accessories
- Exchanges are subject to product availability